Click on the answer you think is most appropriate for each of the 6 Scenarios in this section. You can return to the Main Menu at any time by selecting the Main Menu icon from the Global Navigation Bar.

You're a technologist at a lens manufacturing plant, and a client calls you to ask if you can put a rush on his order. When you tell him that there are three other clients with rush orders in front of him, he offers you some 'choice' hockey tickets if you can help him out. What would you do?

	Tell him you'll call him back after talking to your supervisor.
	Tell him thanks but no thanks, and that you'll do your best but other customers were there first.
	Tell him to send the tickets over and you'll see what you can do.